Healthcare Management & Administration Masterclass

About this course

Healthcare is the most complex industry on the planet — multi-trillion-dollar budgets, life-or-death stakes, dense regulation, and a workforce that includes everyone from custodians to neurosurgeons. Running a hospital, clinic, or health system requires far more than clinical knowledge; it demands a mastery of finance, operations, policy, quality, and human behavior. Whether you are stepping into a management role for the first time or sharpening the skills you already use every day, understanding the business of healthcare is what separates leaders who thrive from those who simply survive in a relentless environment.

This course walks you through the full landscape of healthcare management and administration in plain English. You will explore how hospitals, ambulatory clinics, integrated delivery networks, and accountable care organizations are structured and governed. You will learn how money actually moves through the system, from fee-for-service and capitation to bundled payments and value-based purchasing, and how Medicare, Medicaid, and commercial insurers shape every clinical decision. You will dive into revenue cycle management, budgeting and cost accounting, quality improvement methodologies like PDSA, Lean, and Six Sigma, patient safety culture, accreditation through The Joint Commission and NCQA, and the regulatory minefield of EMTALA, Stark Law, and Anti-Kickback compliance.

You will also build practical knowledge of healthcare human resources, including physician relations, nursing workforce strategy, credentialing and privileging, interprofessional teams, and burnout prevention, alongside the technology backbone of modern care including electronic health records, interoperability standards like HL7 and FHIR, and health information management. The course is designed for healthcare administration students, practicing hospital managers, practice administrators, aspiring healthcare executives, and clinicians moving into management positions. No prior business degree is required, only curiosity and a willingness to think systemically about how care gets delivered, paid for, and improved across communities and populations.

What sets this course apart is its commitment to clarity. Every concept is grounded in real organizational examples, every framework is connected to the daily decisions managers actually face, and every lecture builds toward a coherent picture of how a high-performing healthcare organization works. By the end you will be able to read a payer contract, evaluate a service line, lead a quality improvement project, navigate a regulatory audit, and contribute to strategic planning conversations with confidence. Enroll now and start building the management toolkit modern healthcare leaders need to succeed.

What you'll learn

• Map the organizational structures of hospitals, health systems, integrated delivery networks, and accountable care organizations
• Compare reimbursement models including fee-for-service, capitation, bundled payments, and value-based purchasing
• Navigate Medicare, Medicaid, and commercial payer systems with confidence and context
• Lead revenue cycle improvements that reduce denials and accelerate cash flow
• Apply PDSA, Lean, and Six Sigma to real healthcare quality and safety problems
• Build a patient safety culture grounded in just-culture principles and high-reliability practice
• Manage physician relations, nursing retention, credentialing, and interprofessional teams
• Interpret major healthcare regulations including EMTALA, Stark Law, and the Anti-Kickback Statute
• Evaluate EHR systems, interoperability standards, and health information governance practices
• Design strategic plans and population health initiatives that improve community outcomes

Course outline

33 on-demand lessons across self-paced modules. Expand each part to see what it covers.