graph TD
A["🔧 Clauses 10.2 and 10.3<br/>Fix and Improve"] --> B["🩹 Correct"]
A --> C["🔑 Corrective Action"]
A --> I["📈 Clause 10.3<br/>Continual Improvement"]
B --> B1["✅ Control and Correct"]
B --> B2["⚠️ Deal with<br/>Consequences"]
C --> C1["🔍 Find Root Causes"]
C --> C2["🔄 Review Effectiveness"]
C --> C3["📝 Update Risks<br/>and System"]
I --> J1["📊 Trending Data"]
I --> J2["📋 Audit Findings"]
I --> J3["🗣️ Worker Suggestions"]
I --> J4["👔 Management Review"]
style A fill:#4A90E2,color:#fff,stroke:#333,stroke-width:2px
style B fill:#F5A623,color:#000,stroke:#333
style C fill:#7ED321,color:#000,stroke:#333,stroke-width:2px
style I fill:#BD10E0,color:#fff
style C3 fill:#50E3C2,color:#000
Flashcards
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Key takeaways
- Corrective action under 10.2 first controls and corrects the incident and deals with its consequences.
- It then requires evaluating the need to eliminate root causes and implementing action to prevent recurrence.
- The effectiveness of corrective action must be reviewed, and risks and the system updated if needed.
- Clause 10.3 requires continually improving the suitability, adequacy, and effectiveness of the system.
- Trending data, audit findings, worker suggestions, and review outputs feed a steady improvement stream.
- A mature system improves proactively instead of waiting for the next serious incident.
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