graph TD
SUP["🛠️ Clause 7<br/>Support"]
A73["💡 Clause 7.3<br/>Awareness"]
POL["📜 Policy and<br/>Aspects"]
CONT["🤝 Contribution<br/>to EMS"]
IMPL["⚠️ Implications of<br/>Nonconformity"]
C74["📢 Clause 7.4<br/>Communication"]
PLAN["🗓️ What When<br/>Who and How"]
INT["🏢 Internal<br/>Channels"]
EXT["🌍 External<br/>Channels"]
RESP["↩️ Respond to<br/>Communications"]
SUP --> A73
A73 --> POL
A73 --> CONT
A73 --> IMPL
SUP --> C74
C74 --> PLAN
PLAN --> INT
PLAN --> EXT
C74 --> RESP
style SUP fill:#4A90E2,color:#fff,stroke:#333,stroke-width:2px
style A73 fill:#7ED321,color:#000,stroke:#333,stroke-width:2px
style C74 fill:#F5A623,color:#000,stroke:#333
style PLAN fill:#BD10E0,color:#fff
style RESP fill:#50E3C2,color:#000
Flashcards
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Key takeaways
- Clause 7.3 requires that workers understand the policy, relevant significant aspects, their EMS role, and the consequences of nonconformity.
- Clause 7.4 requires deciding what to communicate, when, with whom, and how, for both internal and external audiences.
- Internal channels build front-line awareness while external channels serve regulators, communities, and customers.
- The organization must actively respond to relevant communications it receives about its EMS.
- Consistent, transparent messaging strengthens both internal engagement and external credibility.
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