graph TD
A["🗺️ Mapping the Knowledge Landscape"] --> B["📋 Knowledge Audit"]
A --> C["🔄 Process Maps as Start"]
A --> D["🎨 Visualization Tools"]
B --> B1["🏷️ By Domain and Criticality"]
B --> B2["📍 By Location"]
B2 --> B2a["📄 Docs - Systems - People"]
C --> C1["❓ What Each Step Needs"]
D --> D1["📊 Expertise Matrices"]
D --> D2["🌡️ Capability Heat Maps"]
A --> E["⚠️ Reveals Single Points of Failure"]
style A fill:#4A90E2,color:#fff,stroke:#333,stroke-width:2px
style B fill:#7ED321,color:#000,stroke:#333,stroke-width:2px
style E fill:#FF6B6B,color:#fff
style D fill:#F5A623,color:#000,stroke:#333
style C fill:#50E3C2,color:#000
Flashcards
Tap a card to reveal the definition.
Key takeaways
- A knowledge audit catalogs expertise by domain, criticality, and where it currently resides.
- Process maps are an effective starting point, prompting what knowledge each step requires.
- Knowledge inventories, expertise matrices, and capability heat maps visualize the landscape.
- Mapping reveals single points of failure where critical knowledge sits with one person.
- Undocumented, unprotected knowledge held by individuals is a key risk the map surfaces.
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