graph TD
A["🎯 Determining Knowledge Needed"] --> B["📦 Knowledge That Exists"]
A --> C["✅ Knowledge Truly Required"]
B --> D["🔍 Gap Analysis"]
C --> D
D --> D1["⚠️ Hoarded vs Missing Know-How"]
A --> E["🛠️ Identification Techniques"]
E --> E1["👤 Competency Profiling"]
E --> E2["📊 Skills-Gap Analysis"]
A --> F["🧭 Driven by Clause 4 Context"]
F --> F1["🏢 Purpose and Interested Parties"]
style A fill:#4A90E2,color:#fff,stroke:#333,stroke-width:2px
style D fill:#7ED321,color:#000,stroke:#333,stroke-width:2px
style F fill:#F5A623,color:#000,stroke:#333
style E fill:#50E3C2,color:#000
style D1 fill:#FF6B6B,color:#fff
Flashcards
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Key takeaways
- Clause 7.1.6 requires systematically determining the knowledge needed for processes and conformity.
- Many organizations both hoard irrelevant information and lack critical know-how.
- Competency profiling, process knowledge mapping, and skills-gap analysis identify true requirements.
- Strategic context from Clause 4 drives an organization's knowledge needs.
- Different organizations arrive at very different knowledge requirements based on their context.
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