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ISO 9001 ยท Lecture 15 of 30

The SECI Model Applied to Quality Management

Concept map
graph TD A["๐Ÿ”„ SECI Model in ISO 9001"] --> B["๐Ÿค Socialization - Tacit to Tacit"] A --> C["๐Ÿ“ Externalization - Tacit to Explicit"] A --> D["๐Ÿ”— Combination - Explicit to Explicit"] A --> E["๐Ÿง  Internalization - Explicit to Tacit"] B --> B1["๐Ÿ‘จโ€๐Ÿซ Apprentice Beside Master"] C --> C1["๐Ÿ“‹ Inspector Judgments Into a Guide"] D --> D1["๐Ÿ“š Instructions Into One Procedure"] E --> E1["โš™๏ธ Skill Built from Training Docs"] A --> F["๐Ÿ† Appears in Audits and Improvement"] style A fill:#4A90E2,color:#fff,stroke:#333,stroke-width:2px style F fill:#7ED321,color:#000,stroke:#333,stroke-width:2px style B fill:#F5A623,color:#000,stroke:#333 style C fill:#50E3C2,color:#000 style D fill:#BD10E0,color:#fff style E fill:#FF6B6B,color:#fff
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Key takeaways

  • The SECI model applies directly to real ISO 9001 implementation scenarios.
  • Socialization shares tacit knowledge through joint experience, as in apprentice-master pairing during qualification.
  • Externalization turns tacit insight into explicit form, as in capturing an inspector's judgment in a guide.
  • Combination merges explicit sources, and internalization turns documents into embodied skill through practice.
  • Each SECI conversion mode shows up in audits, training, and continual improvement.

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